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LILT Assist - User Guide

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Welcome to LILT Assist! 🎉

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What This Agent Can Do For You

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🚀 Translation Made Simple

• Upload files (documents, presentations, websites) and get them translated into multiple languages
• Get translation method recommendations based on document types.Choose your translation quality: The agent can recommend fast AI translation or high-quality human translation with review
• Choose Instant Translations of text and documents for quick translations needs
• Choose Verified Translations when quality and accuracy is of utmost importance like legal documents and final copies of marketing campaigns
• Manage translation projects from start to finish - no need to switch between different tools
• Get instant quotes for translation projects before you commit
• Track progress of your translation jobs in real-time. Just ask the agent “What’s the status of my translation?”
• Create custom translation models from scratch or work with your existing preferred ones

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✍️ Content Creation

• Generate new content, like blog posts, training materials, or marketing copy, in any language
• Use professional templates to ensure consistent, high-quality output
• Seamlessly translate your newly created content into additional languages as needed

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📚 Smart Terminology Management

• Extract key terms automatically from your documents, websites, or search results
• Build custom glossaries (termbases) to ensure consistent translations across all your projects
• Create industry-specific dictionaries for technical or specialized content

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📊 Insights and Analytics

• Track translation quality over time to see how your projects are performing
• Download charts and CSV’s of reports to socialize and integrate into your other reports with larger stakeholders and other audiences
• Monitor AI accuracy to understand when to use AI vs. human translation
• Generate customisable reports based on your needs with graphs and tables to share with your team
• Identify trends in your translation projects

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👥 Team, Program, and Project Management

• Automatically assign translators and reviewers to your projects
• Manage workflow stages to ensure quality control
• Track who’s working on what and when projects will be completed

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What This Agent Cannot Do

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❌ Limitations to Be Aware Of

• Cannot create new LILT accounts - you need an existing LILT account with API access
• Cannot process extremely large files - there is a 2GB size limit for uploads
• Cannot guarantee 100% accuracy for AI translations - human review is recommended for important content
• Cannot accurately represent current spend to date
• Cannot process certain file formats that LILT doesn’t support
• Cannot make changes to your LILT account permissions or user roles
• Cannot create new connector integrations or use existing ones

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⚠️ Requirements

• Works best with modern web browsers e.g. Chrome, Edge, Safari
• May have slower performance with very large projects
• Some features require specific LILT subscription levels

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Getting Started: Your First Steps

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🎯 Step 1: Start a Conversation

• “I’d like to translate a document”
• “Can you help me create a blog post?”
• “I need to build a glossary for my company”

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📁 Step 2: Upload Your Content (if needed)

• The agent will guide you through the upload process
• You can upload single files or entire folders
• Supported formats include: Word documents, PDFs, PowerPoint presentations, Excel spreadsheets, and more

• Simply paste the text that you want to translate in the agent text window and say “Can you please translate the text below?”

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🌍 Step 3: Specify Your Needs

• What languages you need (e.g., “English to Spanish” or “French to German”)
• What type of content you’re working with (e.g., “marketing materials,” “technical documentation,” “website content”)
• Your quality requirements (e.g., “I need this to be perfect” vs. “This is just for internal use”)

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✅ Step 4: Review and Approve

• Show you a summary of what it plans to do
• Ask for your approval before proceeding
• Give you options to modify any settings

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🚀 Step 5: Let the Agent Work

• The agent will handle the technical details
• You’ll get updates on progress
• You can ask questions or make changes along the way

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Real Examples to Get You Started

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📝 Example 1: Translate a Marketing Brochure

You: "I have a marketing brochure in English that I need translated to Spanish and French"

Agent: "Great! I can help you translate your marketing brochure. Let me ask a few questions:
- Do you have the file ready to upload?
- Is this for external customers or internal use?
- Do you need human review for quality assurance?"

You: "Yes, I have the file. It's for customers, so quality is important."

Agent: "Perfect! I'll set up a workflow with human review to ensure high quality. Let me create a translation project for you..."

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✍️ Example 2: Create a Multilingual Blog Post

You: "I need a blog post about our new product in English, German, and Japanese"

Agent: "I'd be happy to help create a multilingual blog post! Let me gather some details:
- What's the main topic or angle of the blog post?
- Who is your target audience?
- How long should the post be?
- Do you have any specific keywords or topics to include?"

You: "It's about our new AI translation feature, targeting business users, around 800 words. Use the attached files as a reference"

Agent: "Excellent! I'll create a professional blog post about your AI translation feature. Let me generate this in English first, then translate it to German and Japanese..."

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📚 Example 3: Build a Company Glossary

You: "I want to create a glossary of technical terms for my software company"

Agent: "Great idea! A glossary will help maintain consistency across all your translations. I can help you:
- Extract terms from your existing documents
- Create a structured glossary
- Translate terms to your target languages

What languages do you need, and do you have some sample documents I can analyze?"

You: "We need English, Spanish, and Chinese. I have some product documentation I can upload."

Agent: "Perfect! I'll analyze your documentation to extract key technical terms and create a comprehensive glossary..."

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Things to Avoid: Common Pitfalls

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🚫 Don’t Upload Sensitive Information

• Avoid uploading confidential business documents, personal information, or sensitive data
• Don’t share passwords, API keys, or other credentials
• Be cautious with financial documents or legal materials

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🚫 Don’t Expect Instant Results for Large Projects

• Large files (over 50MB) may take time to process
• Complex projects with multiple languages and human review will take longer to get back
• Be patient - quality takes time, especially for human-reviewed translations

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🚫 Don’t Ignore the Agent’s Questions

• Always review the plan the agent creates before approving
• Provide details when asked - this helps the agent give you better results
• Don’t skip the confirmation step - it’s there to prevent mistakes

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🚫 Don’t Try to Do Everything at Once

• Start simple - try one translation or content creation project first
• Learn the basics before attempting complex workflows
• Ask for help if something isn’t working as expected

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🚫 Don’t Forget to Check Your Work

• Review translations before using them in production
• Verify terminology in your glossaries
• Test content in different languages to ensure it makes sense

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Pro Tips for Better Results

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💡 Be Specific About Your Needs

• Instead of “translate this,” say “translate this marketing brochure from English to Spanish for our Latin American customers”
• Instead of “create content,” say “create a 500-word blog post about AI in healthcare for medical professionals”

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💡 Use the Agent’s Expertise

• Ask the agent to recommend the best approach for your specific situation
• Let the agent suggest workflow stages and quality levels
• Trust the agent’s recommendations for language pairs and models

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💡 Plan Ahead

• Think about your target audience and their language preferences
• Consider whether you need human review for quality-critical content
• Plan for the time needed for different types of projects

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💡 Keep Learning

• Each interaction helps the agent understand your preferences better
• Don’t be afraid to ask questions or request modifications
• Use the agent’s help tools if you’re unsure about anything

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Getting Help When You Need It

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🆘 Built-in Help

• Use the help prompts: “help abilities” or “help getting started” to have the agent tell you what it can do
• Ask the agent to explain any terms or concepts you don’t understand

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🆘 When Things Go Wrong

• Don’t panic - the agent is designed to handle errors gracefully
• Describe the problem clearly to the agent
• Ask for alternative approaches if your first attempt doesn’t work
• Escalate to support if the agent can’t resolve the issue

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🆘 Best Practices for Support

• Screenshot errors if they appear
• Note what you were trying to do when the problem occurred
• Include any error messages in your support request
• Try the same request again - sometimes temporary issues resolve themselves

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Feedback and Improvement

• Report issues you encounter
• Suggest improvements to workflows or features
• Share success stories of how the agent helped you
• Ask questions about anything that’s unclear