- Ticket creation: LILT automatically creates a Jira Issue ticket when a new project is created via a connector (Contentful, Zendesk, etc.).
-
Ticket properties: The following information will be automatically populated at ticket creation.
- Project name: Name of project as it appears in LILT.
- Project link: Links back to the associated project in LILT.
- Project status: Received or delivered.
- Documents: List of documents contained in the project.
- Labels: Apply one or many labels to the Jira ticket.
- Assign: Ability to assign the ticket to specific Jira users (if desired).
- Task creation: The customer can create tasks within the project for tracking purposes as part of the Linguistic Quality Assurance (LQA) process.
-
Reject via Jira: The customer can assign a Jira Issue to LILT to indicate revisions are required.
-
Assign to LILT: The customer can assign a [LILT generated] Jira Issue back to the
LILT
user, in order to indicate rework is required. -
Rework notifications: Jira will send an email to the alias associated with the
LILT
Jira user when a ticket is assigned back to LILT.
-
Assign to LILT: The customer can assign a [LILT generated] Jira Issue back to the
Configuration
-
Create a normal user in Jira with your choice of name (for example,
LILT
). - Enable sub-tasks in the Jira project so LILT can create ticket sub-tasks.
-
Contact the LILT Solutions team and provide them with the following information to enable the LILT + Jira integration:
-
Jira username
-
API token
-
Jira server URL
-
Workflow
Once you have configured your Jira account to work with LILT, you can get to work.Setup
- A translation job is created in the connected content management system (CMS) of your choice. For the purposes of this example, we will use Contentful.
- For each target language in Contentful, LILT creates a corresponding project.
- Jira creates an Issue Ticket tied to the project.