- Submission via Zendesk: Creating or updating an Article in Zendesk automatically creates a Job in LILT containing the source content that needs to be translated.
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Translation Method: The user can add a label to a new or existing Zendesk article to specify the desired workflow:
- Instant Translate: The Zendesk Article is immediately localized into any desired language using LILT’s Contextual AI.
- Verified Translation: Send Zendesk Articles to LILT’s in-house translators for localization.
- Deliver to Zendesk: When a LILT Job is finished, the localized content is automatically delivered to Zendesk where it can be reviewed and published.